[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.18.2″ custom_padding=”0px|0px|0|0px|false|false”][et_pb_fullwidth_header title=”Solutions” background_overlay_color=”rgba(0,0,0,0.14)” module_class=”ds-fw-header” _builder_version=”3.18.2″ title_font=”||||||||” title_text_align=”center” title_font_size=”40px” title_text_shadow_style=”preset1″ background_color=”rgba(0,0,0,0.43)” background_image=”https:\/\/redkitecrm.co.uk\/Redkitecrm\/wp-content\/uploads\/2019\/02\/Solutions2.jpg” background_blend=”overlay” text_shadow_style=”preset1″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.18.2″ custom_padding=”0|0px|0|0px|false|false”][et_pb_row custom_padding=”27px|0px|0|0px|false|false” _builder_version=”3.18.2″][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_divider color=”#d6002b” divider_weight=”3px” height=”5px” disabled_on=”off|off|off” _builder_version=”3.18.2″ background_color_gradient_direction=”90deg” max_width=”100px” module_alignment=”center” custom_margin=”||20px|” custom_padding=”||20px|” animation_style=”slide” animation_direction=”bottom” saved_tabs=”all” locked=”off”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”0|0px|0|0px|false|false” _builder_version=”3.18.2″][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.18.2″]<\/p>\n
We have been working with a number of housing associations to develop a suite of solutions designed to take an out of the box Microsoft Dynamics installation and transform it into a system for managing housing processes. We have two types of solutions Housing specific solutions and add-on solutions which can be installed to provide additional functionality to any Microsoft Dynamics implementation.<\/p>\n
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”0|0px|0|0px|false|false” _builder_version=”3.18.2″][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text disabled_on=”on|on|on” _builder_version=”3.18.2″ text_font=”||||||||” text_text_color=”#8f8f8f” text_font_size=”20px” text_line_height=”1.5em” quote_font=”||||||||” header_font=”||||||||” disabled=”on”][\/et_pb_text][et_pb_text _builder_version=”3.18.2″ text_font=”||||||||” text_text_color=”#8f8f8f” text_line_height=”1.6em” header_font=”||||||||”]<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_background_color=”rgba(224,43,32,0.18)” _builder_version=”3.18.2″ toggle_font=”||||||||” background_color=”#ffffff” border_radii=”on|4px|4px|4px|4px” border_width_all=”3px” box_shadow_style=”preset1″ animation_style=”slide”][et_pb_accordion_item title=”Core Entities and Structure” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Our core entities and structure provide the building blocks to allow the housing specific solutions to run, they can also be used for any housing organisation who wishes to use Microsoft Dynamics to manage resident contact<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Tenancy Creation and Management” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Manage all aspects of tenancies including the creation, termination, void processing and cost calculations.\u00a0 Back-charges and mid week\/month start dates fully supported within this module<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Rent Engine” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Create all the required debit transactions on the active accounts.\u00a0 Automatically roll over new charges at rent uplift time. Roll up individual charges into summary transactions but with a full breakdown for reporting\/analytical purposes. Keep track of what has been processed so if any crashes\/disconnects occur the rent engine will pick up from where it left off when next run<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Service Charge Module” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Flexible Custom Grid which allows the allocation of total charges across groups of properties as required. These charges are then picked up and processed by the rent engine to create debit transactions. Depending on the configuration the service charge can then be rolled up with the rent or left as separate items on the transactions\/rent statement<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Payments Module” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
The Payments Modules allows direct import and allocation of benefits (local authority notifications), bank payments, allpay transactions etc. into Microsoft Dynamics.\u00a0 Templates are configured to allow the import of multiple file types such as csv, txt and xml. Manual payments and adjustments are also catered for<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Direct Debit Module” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Automatic processing of direct debits include the creation of Bacstel and Auddis files and the the import of Addac and Arudd files.\u00a0 Alerts can be configured to trigger failures together with an automatic reversal of transactions.\u00a0 Additional functionality allows for multiple direct debits per person\/rent account to be configured, making it easier to track UC payments<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Arrears Module” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
A fully comprehensive arrears process which starts with the automatic calculation of net balance.\u00a0 The module can be configured for technical arrears, tolerances, payment plans and combinations of arrangements.\u00a0 The current state of the rent account allows for powerful analytics and reporting, giving trend analysis for individual and\/or groups of tenancies as well as for the organisation as a whole<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Rent Increase Module” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Allows for percentile increases or more complex formulas based on property and tenancy type and other categorisations which are all fully customisable<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Export Module” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Close down financial weeks and export categorised totals for import into financial systems<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Balance Calculator” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Provides a running balance of debits\/credits on the rent and sub-accounts.\u00a0\u00a0Automatically re-calculates based on transaction dates if old transactions entered<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Transaction Archiver” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
The transaction archiver will archive old transactions to an external SQL database set the Dynamics balance field to opening balance.
\nThis solution is designed to free up space in Dynamics but with the information being visible via a SQL view to provide a view from Dynamics of all archived records<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Autonumber” open=”on” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
This solution automatically assigns a unique, sequential number to new records<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.18.2″ custom_padding=”0|0px|9px|0px|false|false”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.18.2″ custom_padding=”43px|0px|54px|0px|false|false”][et_pb_row custom_padding=”0|0px|27px|0px|false|false” _builder_version=”3.18.2″][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.18.2″ text_font=”||||||||” text_font_size=”20px”]<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_background_color=”rgba(224,43,32,0.23)” _builder_version=”3.18.2″ toggle_font=”||||||||” border_radii=”on|5px|5px|5px|5px” border_width_all=”3px” box_shadow_style=”preset1″][et_pb_accordion_item title=”Integration Framework” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Quickly import tenancies, accounts, charges, transactions and resident information as a one off upload or schedule for periodic updates<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Quick Alerts” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Fully configurable custom flags that can be set-up to appear on any form based on any data change.\u00a0 Quickly see if a tenant is in arrears, is hard of hearing or is overdue a visit<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Advanced Find Count” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Quickly see the total number of records returned for any advanced find query run<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Pre-configured cases” open=”on” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Quickly log a case from a person record by selecting the appropriate housing specific category and sub-category.\u00a0 Case types include: Complaint, ASB, Rent Enquiry, Repair and many more besides.\u00a0 As with all our modules case types are fully configurable<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Outgoing SMS” open=”off” _builder_version=”3.18.2″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]<\/p>\n
Fully configurable text sending service that can be setup to send text messages manually or automatically based on workflow triggers<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.18.2″ background_color=”#D8514C” custom_padding=”0px||0px|” transparent_background=”off” padding_mobile=”on” global_module=”3948″][et_pb_row use_custom_gutter=”on” gutter_width=”2″ custom_padding=”50px||50px|” padding_mobile=”on” column_padding_mobile=”on” parallax_method_1=”off” parallax_method_2=”off” parallax_method_3=”off” _builder_version=”3.18.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_4″ _builder_version=”3.0.47″ column_padding_mobile=”on” parallax=”off” parallax_method=”off”][et_pb_text _builder_version=”3.18.2″ text_font=”Raleway|on|||” text_text_color=”#ffffff” text_font_size=”28″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||8px|” custom_css_main_element=”font-weight: 900;” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n
RedkiteCRM<\/span><\/strong><\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ column_padding_mobile=”on” parallax=”off” parallax_method=”off”][et_pb_text _builder_version=”3.18.2″ text_font=”Source Sans Pro|on|||” text_text_color=”#666666″ text_font_size=”18″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||8px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n MEET REDKITECRMMAK<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”3.18.2″ text_font=”Source Sans Pro||||” text_text_color=”#ffffff” text_font_size=”18″ text_line_height=”2.2em” link_font=”||||||||” ul_font=”||||||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n About RedkiteCRM<\/a> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ column_padding_mobile=”on” parallax=”off” parallax_method=”off”][et_pb_text _builder_version=”3.18.2″ text_font=”Source Sans Pro|on|||” text_text_color=”#666666″ text_font_size=”18″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||8px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n WANT TO TALK?<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”3.18.2″ text_font=”Source Sans Pro||||” text_text_color=”#ffffff” text_font_size=”18″ text_line_height=”2.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n
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